Privacy

What we collect

• Posts and listings: the details and photos you submit, including the contact name and phone number you choose to show publicly.
• Cruelty reports: what you write and attach. Contact details only if you choose to give them. We do not store your IP address with a report.
• Sign-ups and messages: the details you enter.
• Accounts: your name, email, phone and region, and what you do with your account (saved pets, pet profiles, bookings, orders, applications, volunteering). Passwords are stored scrambled and nobody can read them.
• Orders, bookings and pledges: the details needed to complete them, shared with the store, pet-service provider or rescue involved. Guyana Paws does not take card payments; you pay them directly.
• Pet ID tags: your pet’s profile. Only what you choose to show appears when someone scans the tag; medical notes are never shown.
• Alerts: a technical address for your device and the areas you picked, so we can send notifications. Turn alerts off at any time on the alerts page.

Photos

Photos are re-saved when uploaded, which removes hidden data such as GPS location and camera details. Videos attached to cruelty reports are stored privately exactly as sent.

Who sees what

• Lost, found and adoption posts are public, including the contact details shown on them.
• Cruelty reports, directory submitter details, messages and sign-ups are visible only to Guyana Paws administrators. Report details may be shared with welfare organisations or authorities when needed to help an animal.

Cookies

We do not use advertising or tracking cookies. Cookies are only used to keep you logged in and to remember your shopping cart.

Deleting your information

Use your private manage link or your account to delete your posts at any time, or contact us to close your account.