Pet emergency help
If your animal is badly hurt or very sick, go to a vet now. Use these first-aid steps on the way.
Clinics that take emergencies
Always call ahead if you can, so the clinic is ready for you.
First aid
Heatstroke
- Move the animal into shade or a cool room.
- Wet the body with cool, not ice-cold, water: belly, armpits, paws. Fan them.
- Offer small sips of water; do not force it.
- Go to a vet now, even if they seem to recover.
Poisoning (rat bait, chemicals, medicines)
- Move your pet away from the source.
- Do not make them vomit unless a vet tells you to.
- Bring the packaging or a photo of what they ate.
- Go to a vet now. Rat poison signs can be delayed by days.
Cane toad
- Wipe the gums and tongue with a damp cloth, wiping outwards.
- Rinse the mouth with water flowing out of the mouth, never down the throat.
- Watch for drooling, red gums, shaking or seizures, and go to a vet urgently.
Hit by a vehicle or badly injured
- Keep yourself safe from traffic first.
- Hurt animals may bite even if friendly. Loop a soft cloth or leash around the muzzle if they are breathing normally, or cover the head with a towel.
- Slide them onto a board, mat or blanket to carry them flat, supporting the back.
- Keep them warm and quiet and go to a vet now.
Bleeding
- Press firmly on the wound with a clean cloth for at least 5 minutes.
- If blood soaks through, add more cloth on top; do not lift the first layer.
- Do not use a tight tourniquet. Go to a vet.
Snake bite
- Keep the animal as still and calm as you can; carry them if possible.
- Do not cut the wound, suck it, apply ice or a tourniquet.
- Note the snake’s look if you safely can, but do not try to catch it.
- Go to a vet immediately. Swelling can block breathing.
Injured or distressed stray
- Approach slowly and speak softly. Do not corner or grab a frightened animal.
- Use a towel, blanket or box to lift a small animal.
- If you cannot safely handle them, stay nearby and call a rescue group from the directory.
- You can also post them as found so their owner can find them.
General guidance only, not a substitute for a vet. Signs that mean go to the vet now.